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 Post subject: 'Help Desk' description change
PostPosted: Fri Jan 20, 2006 9:50 pm 
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Does anyone agree that the description should be changed for the Help Desk section of the forum? Right now it says "Ask questions about how to use the wiki." This was probably made a long time ago when the forum was just a way for wiki members to quick discuss the wiki (before there were talk pages). The only problem is often times people will post some flash help or computer troubles in off-subject discussion, and it get's moved with a note that says "please remember to post things in the right forum." Can you really blame them, when the help desk says it's only about wiki-related things?

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PostPosted: Fri Jan 20, 2006 10:01 pm 
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i aggree, it should be changed for newbies and the like, it should say something like "Ask Questions, get Answers" or something.

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PostPosted: Fri Jan 20, 2006 10:43 pm 
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Ya, when I was really new I never knew where to ask stuff because I was afraid it'd get locked.

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PostPosted: Fri Jan 20, 2006 10:52 pm 
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Yeah, I agree. It's defenitely outdated.


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PostPosted: Fri Jan 20, 2006 11:44 pm 
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well four people aggree on this. now to get more. you guys got any idea as to what it should say>?

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 Post subject:
PostPosted: Fri Jan 20, 2006 11:45 pm 
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"Questions about the forum or wiki? Ask 'em here."

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 Post subject:
PostPosted: Fri Jan 20, 2006 11:56 pm 
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no, most people are asking about things like "how do i do this with flash?" and stuff like that, so its gota be something like....
"what ever your question, big or small, we Answer them all!"

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 Post subject:
PostPosted: Sat Jan 21, 2006 12:01 am 
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Choc-o-Lardiac Arrest wrote:
no, most people are asking about things like "how do i do this with flash?" and stuff like that, so its gota be something like....
"what ever your question, big or small, we Answer them all!"

That WOULD be good, if that's the kinda questions that are supposed to be asked there, BUT, it isn't.

As I understand it, the help desk is meant to help people with wiki/forum problems, but that's more porplemontage's field. Ask porple.

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 Post subject:
PostPosted: Sat Jan 21, 2006 12:41 am 
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well, why not another Forum Addition thats like "Other Help", help for all other sorts of things, with no post count incrimination.

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 Post subject:
PostPosted: Sat Jan 21, 2006 12:44 am 
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StrongRad wrote:
As I understand it, the help desk is meant to help people with wiki/forum problems, but that's more porplemontage's field. Ask porple.

All types of questions get answered in the HelpDesk. It gives people a place to help others, without the topics getting lost in Off-subject Discussion.

A forum description change sounds like a valid request to me, but yeah, it's not my decision. :)

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 Post subject:
PostPosted: Sat Jan 21, 2006 12:46 am 
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well maybee you could submit it in that secret hidden Admin Forum you guys have.

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 Post subject:
PostPosted: Sat Jan 21, 2006 12:47 am 
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porplemontage wrote:
StrongRad wrote:
As I understand it, the help desk is meant to help people with wiki/forum problems, but that's more porplemontage's field. Ask porple.

All types of questions get answered in the HelpDesk. It gives people a place to help others, without the topics getting lost in Off-subject Discussion.

A forum description change sounds like a valid request to me, but yeah, it's not my decision. :)


I STAND CORRECTED'D!

Thanks Porple.

So, your answer COLA, "it's not up to the mods". Porple seems to support the idea, though.

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 Post subject:
PostPosted: Sat Jan 21, 2006 12:48 am 
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Choc-o-Lardiac Arrest wrote:
well maybee you could submit it in that secret hidden Admin Forum you guys have.


ahem, quoting what i said before.

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 Post subject:
PostPosted: Sat Jan 21, 2006 12:50 am 
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Choc-o-Lardiac Arrest wrote:
Choc-o-Lardiac Arrest wrote:
well maybee you could submit it in that secret hidden Admin Forum you guys have.


ahem, quoting what i said before.

I think it's only administrators, not moderators, who can post in the Admin Forum. I've never asked any of the mods before so I wouldn't really know.

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 Post subject:
PostPosted: Sat Jan 21, 2006 12:51 am 
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well perhaps porple or Strong rad could ask one of the Admins, i mean, joey is on right now.

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 Post subject:
PostPosted: Sat Jan 21, 2006 1:08 am 
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I'm all for this, and I also think "Ask Questions, Get Answers" is just about the best possible idea for a name change. Great suggestion on that. I never realized the HelpDesk wasn't actually only limited to Forum and Wiki problems, since it sure seemed like it was. Hmm....


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 Post subject:
PostPosted: Sat Jan 21, 2006 1:18 am 
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ed 'lim' smilde wrote:
Choc-o-Lardiac Arrest wrote:
Choc-o-Lardiac Arrest wrote:
well maybee you could submit it in that secret hidden Admin Forum you guys have.


ahem, quoting what i said before.

I think it's only administrators, not moderators, who can post in the Admin Forum. I've never asked any of the mods before so I wouldn't really know.


Let's leave them in mystery so they can keep guessing. I will, though, ask Jones, Joey, Tom, or Stu. I have a feeling Dot Com would feel a little uncomforatable doing this.

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 Post subject:
PostPosted: Sat Jan 21, 2006 1:25 am 
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okay, good. if it passes, thats Score 2 For NEwest Wiki Changes, Score 0 for not newest wiki changes....

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 Post subject:
PostPosted: Sun Jan 22, 2006 12:56 am 
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Lunar Jesty wrote:
ed 'lim' smilde wrote:
Choc-o-Lardiac Arrest wrote:
Choc-o-Lardiac Arrest wrote:
well maybee you could submit it in that secret hidden Admin Forum you guys have.

ahem, quoting what i said before.

I think it's only administrators, not moderators, who can post in the Admin Forum. I've never asked any of the mods before so I wouldn't really know.
Let's leave them in mystery so they can keep guessing. I will, though, ask Jones, Joey, Tom, or Stu. I have a feeling Dot Com would feel a little uncomforatable doing this.

Just to add my two cents of logic here...

The mods were (as I recall) to first to mention the Mod Board. I think it's open to all mods and admins. But whatever.

But yeah, the Help Desk description should be changed to something really general. Like, "Need advice or help? Ask your questions here."

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